Making Referrals to the HUB

How to Refer to the North Sound Community HUB

The Community HUB accepts referrals from medical and behavioral health providers, emergency departments, human services/social services, community based organizations, community health workers, and community members.

During the 2019 launch of the North Sound Community HUB, we are accepting referrals via the Care Coordination Systems platform. Getting set up in CCS is easy, and referrals can be made immediately after setup.

  1. Request login credentials to CCS for making referrals.
  2. Review CCS user guide.
  3. Login to CCS and begin making referrals.

The flow of Community HUB Referrals

When North Sound Community HUB receives a referral, they are checked across the population criteria, and verified to not already be working with a HUB care coordinator.
The HUB will assign client to a Care Coordination Agency (CCA) and contact the agency to verify. The CCA will assign a care coordinator, who will connect with the individual directly or via the referral source.
Once the assigned care coordinator has held an initial meeting with the referral, all ROI/ Consent information is uploaded to the HUB. Client is then active within the HUB.