Partner Change Plans, Info & FAQs

Thanks to all who joined the Change Plan orientation and first info session call. You can listen to the recording of the October 12th call at this link and view slides here .  

Listen to the recording from the info call on October 18th HERE.   Questions answered will be updated at the FAQ page linked below.

Listen to recording from the October 25th call HERE.

Change Plans:

North Sound ACH’s Call for Partners was structured into a three-part application process, and successful partners have already completed Part 1 (brief application and broad partner commitments) and Part 2 (Partner Self Assessment survey).  Partner Application Part 3: the Change Plan has now been released, and completed Change Plans are due by 5:00 pm on Friday, November 2.

NOTE: Instructions and details were sent only to the main contacts specified on partners’ original application (the CEO/ED and the person submitting).  

  • The Change Plan: a fillable PDF (all initiatives are in one template) Please complete the PDF identifying strategies and tactics that your organization can commit to for the target population identified.
  • Change Plan How-to Guide: provides background and context for the Change Plan; instructions on how to complete the form; and information on how staff are available to support you through this process


Link to FAQs and responses

We are compiling a list of Frequently Asked Questions and posting those that apply to a broad set of providers. Responses are posed for those questions that affect more than one partner.  


This set of terms are used in the Change Plan, and are therefore defined here. If there are any questions, please reach out to Hillary Thomsen ( if you have further questions about terms used. 

Capacity Building: Strategies and tactics around leadership development, community capacity building, population health management systems; strategic and quality improvement; workforce development; value-based payment; Community HUB operations; training and education on equity and tribal issues.

Health Equity: Health equity means striving for the highest possible standard of health for all people regardless of social conditions, economy, demographics, or geography; and giving priority attention to the needs of those at greatest risk of poor health. Health equity means everyone has a fair and just opportunity to be healthier.

Health Information Exchange (HIE): Health Information Exchange refers to the sharing of electronic health-related information in a manner that protects the confidentiality, privacy, and security of the information. This process requires use of national standards as they are established in order to increase interoperability, security and confidentiality of information.

Health Information Technology (HIT): Health Information Technology information processing involving both computer hardware and software that deals with the storage, retrieval, sharing and use of healthcare information, data, and knowledge for communication and decision making.

Initiative: Four high level groupings of transformation activities: Care Coordination, Care Integration, Care Transformation, and Capacity Building

Integrated care: Washington State generally defines integrated care as efforts to provide healthcare services that bring together all of the components that make humans healthy including the Integration  of mental health, substance abuse, and primary care services.

Milestone: Descriptor of the tactics below each milestone

Population health: In 2003, the American Journal of the Public Health Association defined population health as “the health outcomes of a group of individuals, including the distribution of such outcomes within the group.” It is an approach to health that aims to improve the health of an entire human population.

Population Health Management Systems/HIT: Adoption of technology with the capability to support implementation of quality improvement processes; a plan to build enhancements in EHRs and other systems to support clinical decisions in accordance with guidelines; an assessment of the current level of use of the Prescription Drug Monitoring Program (PDMP) and the Emergency Department Information Exchange; and strategies to increase use of PDMP and interoperability with EHRs. Overall…,develop a plan to use data and information to detect opioid misuse/abuse, monitor morbidity and mortality, and evaluate interventions.

Strategy: Specific areas of concentrated effort within each Initiative

Tactics: Transformation activities to achieve milestones. Tactics can be tangible or intangible parts of the development process, and they often are specified functions or characteristics of the project.

Value Based Payment: This is a payment model that offers financial incentives to physicians, hospitals, medical groups, and other healthcare providers for meeting certain performance measures.

Medicaid Transformation Project Resources: